Delivery & Returns FAQs

We primarily use Royal Mail and all UK orders include free shipping! 

Orders received before 12pm are shipped the same day (Monday – Friday) excluding bank holidays. 

We ship according to the service of your choice but all shipping methods are tracked. 

  • Free Shipping: Royal Mail Tracked (excluding samples) – average 1 working day but not guaranteed 
  • Free Shipping: Royal Mail 1st Class (Samples Only)
  • Royal Mail Special Delivery guaranteed before 1pm/Saturday before 1pm: £5.99 / £9.99. 
  • International Tracked (2  – 4 working days): £9.99 
  • International Untracked and Uninsured (5 – 7 working days): £4.99

We want you to love our products which is why we offer a no quibble returns policy.

Products purchased from Nature & Bloom can be returned to us for refund or exchange within 14 days of receipt if unused and in their original packaging.

You can read our full refund policy here.

Please contact us immediately at [email protected] and we will help make it right. If a product is defective or damaged reasonable return postage costs will be fully reimbursed.


We currently ship to the following locations:

UK, EU, Switzerland, Cyprus, USA.

If your order is subject to customs charges, please be aware these are paid by the customer.

If your country isn’t listed please drop us a note, we are actively expanding our shipping countries and would be happy to discuss shipping our products to you if we can!